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What does “duty of care” mean for a security guard?
Which of the following best describes a security guard’s responsibility toward vulnerable people?
Why is it important not to judge vulnerability by appearance alone?
In what kind of situation might a person appear not vulnerable but actually be in need of help?
What is the most appropriate attitude for a security guard to take regarding duty of care?
After stopping a physical altercation, one person appears to have started the fight. Why should the security operative still apply a duty of care to both individuals?
A security operative stays with an unwell individual until their taxi arrives. What quality are they showing in this situation?
Which of the following may suggest that an adult is in a vulnerable situation?
Which of the following is a factor that may indicate a person is vulnerable?
A person who is alone and receiving unwanted attention in a crowded venue should be considered:
Which of these individuals would most likely be classed as vulnerable under the SIA definition?
What kind of behaviour might be an indicator of child sexual exploitation?
Why is it important for a security operative to recognise invisible disabilities?
A person being followed or threatened should be treated as:
What should a security operative do if they believe someone is vulnerable and at risk of harm?
Which of the following is an appropriate action for assisting a vulnerable individual at a venue?
What should a security operative do if they suspect a child is being sexually exploited?
Which of the following safety initiatives could a security operative use to support vulnerable people?
A person appears unwell and alone in a busy public area. What should the security operative consider doing?
What is an appropriate action for a security operative to take when supporting a vulnerable person?
Which of the following behaviours might indicate someone is acting as a sexual predator?
Buying drinks or gifts for vulnerable individuals can be a sign of:
When is suspicious behaviour by a potential predator most likely to occur?
What is an example of inappropriate use of technology by a sexual predator?
How should a security operative respond if they notice behaviour consistent with sexual predation?
Which of the following could be a sign that someone is experiencing abuse?
Unexplained bruising on a person might indicate:
Which behaviour might suggest a person is feeling insecure or lacking confidence due to abuse?
A sudden change in cleanliness or appearance can be an indicator of:
Why is it important for security operatives to recognise indicators of abuse?
What is the first action a security operative should take when an allegation of sexual assault is made?
When dealing with a victim of sexual assault, a security operative should:
Why is it important to separate the victim from the alleged assailant?
What should a security operative do after an allegation of sexual assault is reported?
Which of the following is NOT an appropriate action after a sexual assault allegation?
What is the first step a security operative should take when dealing with verbally abusive behaviour?
What is the first step a security operative should take when dealing with anti-social behaviour?
When addressing someone exhibiting anti-social behaviour, a security operative should:
Why is it important to explain the consequences if the anti-social behaviour continues?
What role does remaining calm play in managing anti-social behaviour?
Why should colleagues be informed and back-up requested during incidents of anti-social behaviour?
Which of the following are effective techniques for preventing anti-social behaviour?
After managing an incident of anti-social behaviour, what should the security operative do?
Who might security operatives liaise with regarding anti-social behaviour?